Meet Our Team – Courtney West, Claims Specialist

Background Courtney graduated from University of Maryland College Park, with a Bachelor of Arts in Sociology and a minor in Sports Commerce and Marketing. She came to us from Verizon Telecommunications, where she excelled at the fast pace call center and specialized in retention. Courtney brings her conflict resolution and customer service skills to Deeley…

Admitted vs. Non-admitted Carriers

There are times when the coverage you need is available exclusively from a non-admitted carrier. What is the difference between admitted and non-admitted carriers, and what are the advantages and disadvantages of each? Should you be concerned if a carrier is not admitted? Admitted Carriers An admitted carrier is one that follows guidelines set forth…

Hurricane Preparedness in OC, Maryland

The Town of Ocean City is putting on a Community Hurricane Preparedness Town Hall Meeting on May 13th at 6:30 PM at City Hall Council Chambers. The topics covered will include: Preparedness Mitigation planning Flood insurance Deeley Insurance Group will be there. If you can’t make that meeting and still want to be prepared, we…

Power Surge – Are you protected?

Power spikes or surges can be caused by lightning, power outages, short circuits, tripped circuit breakers and more. Standard power strips do not offer protection against these surges. In order to make sure you are using a surge suppressing power strip check for an LED light that says Protected. You can also check to see…

Who pays Deductible? – Q & A part 1

Incident: Mary lives in Happy Beach Condominium in Maryland. Mary’s washing machine overflows when she is trying to wash her big, thick beach towels. Water flows to Mary’s neighbor below and causes damage to Mary’s and the neighbor’s unit. Happy Beach Condominium’s insurance policy will pay for the damages to the unit. Mary has purchased…

Going Green = Saving Green. Paperless Discounts.

Allstate has a great discount program called eSmart. If you choose to have your policy delivered electronically you could save an additional 10% on your premium. Cha-ching. Benefits to receiving your policy digitally: Email will tell you when your policy is ready to view You can view, file, save and print documents You can easily…