Meet Our Team – Courtney West, Claims Specialist

Background Courtney graduated from University of Maryland College Park, with a Bachelor of Arts in Sociology and a minor in Sports Commerce and Marketing. She came to us from Verizon Telecommunications, where she excelled at the fast pace call center and specialized in retention. Courtney brings her conflict resolution and customer service skills to Deeley…

Ocean City Running Club – Join Us?

by: Courtney West, Claims Specialist I am a proud member of the Ocean City Running Club.Recently, the president named me Welcome Chair for the club.I have been tasked with the wonderful responsibility of welcoming newcomers to our club, which I love doing.I definitely understand the anxiety that comes with taking on a new habit or…

Admitted vs. Non-admitted Carriers

There are times when the coverage you need is available exclusively from a non-admitted carrier. What is the difference between admitted and non-admitted carriers, and what are the advantages and disadvantages of each? Should you be concerned if a carrier is not admitted? Admitted Carriers An admitted carrier is one that follows guidelines set forth…